BAHÍAS DE HUATULCO
Hotel Las Brisas Huatulco
“We used Chef Cards in Spanish. They worked really well in communicating allergens and we ate at 3 of the 4 speciality restaurants they have. Staff were extremely accommodating.”
@gkumar who manages peanut, tree nut, and sesame allergies
CABO SAN LUCAS
Chileno Bay Resort & Residences
“Very allergy-aware! Reach out to the chef before arrival.”
@eem who manages peanut, tree nut, fish, sesame, and pea allergies
The Cape, a Thompson Hotel
“The Cape Hotel in Cabo San Lucas asks every time you eat at one of their on site restaurants if you have food allergies. This is a 5 star hotel with 5 star service. I highly recommend staying there. We always travel with a Chef’s Allergy Card.”
@eliseo who manages peanut, tree nut, and shellfish allergies
Solaz Residences, Los Cabos
“Every restaurant asks about allergies, every time. Menus are clearly labeled and are in English and Spanish. Rooms stock vegan, gluten-free, and allergy-friendly snacks in the bar.”
@allergyinspo who manages peanut, tree nut, egg, sunflower, fruit, meat, and legume allergies
Hacienda Beach Club & Residences
“Full kitchen in each rental was a huge help. Every staff member spoke English and asked us first thing if we had any allergies before we even had to bring it up. Menu provided options as well but we usually just ate once at the resort or out and then made our own food in the room.”
@allergylicious who manages peanut, tree nut, milk, egg, and shellfish allergies
Pedregal
“Educated staff. Reach out to the chef before arrival.”
@eem who manages peanut, tree nut, fish, sesame, and legume allergies
CANCÚN
Sun Palace All Inclusive – Couples Only Resort
“This adults-only all inclusive was excellent with my peanut and tree nut allergies. Room service, in restaurant, beachside delivery, etc. were excellent. The allergy was marked on the reservation so they were notified at every restaurant we went to. We also were able to mark allergens on the room service orders. Many menus even had nuts and seeds listed next to items that contained those allergens. There is a Thai restaurant in the Sun Palace that we did not go to because there were nuts in the majority of dishes, but I had no issues in any of the restaurants we went to.”
@vpizz who manages peanut and tree nut allergies
Moon Palace Golf & Spa Resort
“Tons of choices in food. Servers are attentive to food allergies but it’s a mixed use kitchen, so for gluten at least, there’s no guarantee against cross contamination. Menus are super descriptive and note gluten-free options. But buffets have no signage denoting what’s safe and what’s not safe, so you’re kinda on your own. Food has been great but gluten-free dessert options have been kinda crummy. Pretty much sorbet and macaroons, not the worst outcome, I guess! We’ve been here for 5 days and i haven’t had a real problem. Super impressed with how they handle things in the a la carte restaurants. Ate at the Asian restaurant and they cooked everything in a secondary kitchen.”
@kummel who manages celiac
Hyatt Ziva Cancun
“We spent 4 nights at this all-inclusive and for every meal we were treated like royalty. In each of the restaurants (we only selected certain ones based on allergen likelihood), the chef came to the table and the staff went out of their way to accommodate our needs.”
@partrisc who manages peanut, tree nut, shellfish, sesame, cherry, and carrot allergies
The Royal Cancun
“I cannot speak highly enough about the Royal Cancun! All the waiters proactively asked if our party any had food allergies. I was so excited! They prepared my food in a separate kitchen away from avocados and bananas. The staff told us my meals would take longer because of the steps they use to keep the food allergy-friendly. They recommended I order earlier than other folks in my party, so all our food would arrive at the same time. My friend has a fish allergy, and they fried her chips (for a nachos order) in a separate fryer. The staff explained that all other fryers have cross contamination with fried fish, french fries, chicken tenders, etc. The staff thoroughly explained how they would prepare our food to ensure it was safe for us to eat. The food was really tasty as well! If you feel like making your own food, there is a market in the resort and kitchens in the villas.”
@passportmemoirs who manages tree nut, wheat, sesame, and fruit allergies
Grand Fiesta Americana Coral Beach Cancún
“So helpful, every restaurant knew about allergies and could make anything you needed! Our last night the chef made a special vegan dessert just for our little one. Would go here again! The Kid’s Club was also fantastic with our little one’s allergies. She wore a neon bracelet and they took note of her allergies. No issues!”
@allergyinspo who manages peanut, tree nut, milk, egg, sunflower, fruit, meat, and legume allergies
Secrets Maroma Beach Riviera Cancun
“Great dinner and breakfast options! Staff is very careful and was able to change some dishes to gluten-free. The staff knew about celiac and I felt very safe.”
@andglutenfree who manages celiac and an oyster allergy
JW Marriott Cancun Resort & Spa
“Great food and staff was really helpful with finding gluten-free and dairy-free options. Plus, beautiful views!”
@eatyourwayclean who manages celiac and a milk allergy
LA RIBERA
Four Seasons Resort Los Cabos at Costa Palmas
“As soon as you talk to them about food allergies, they start a file to share with the entire property so every restaurant you go to knows ahead of time. They were able to have gluten-free versions of almost everything for me anywhere I went. The staff was super helpful and happy to accommodate and explain anything!”
@drizzlekitchen who manages celiac
NUEVO VALLARTA
Grand Velas Riviera Nayarit
“Request to speak to restaurant managers and chefs—waitstaff may need some direction/reassurance managing food allergies. We had a great experience!”
@arianne08 who manages peanut, tree nut, and egg allergies
PLAYA DEL CARMEN
Fairmont Mayakoba
“Both restaurants in this resort were extremely accommodating and offered to scoop our ice cream from completely new bins! The food is amazing and the resort is beautiful! One of my favorite vacations ever!”
@avasato who manages tree nut allergies
Sandos Playacar
“Small refrigerator in room if needed to stock a few items. Best of all, they are all so good with food allergies. They ask every time you go into a place if there are allergies and tell the waiter. They clarify at the table who has an allergen and allergies are labeled on each menu option.”
@allergylicious who manages peanut, tree nut, milk, egg, and shellfish allergies
Belmond Maroma Resort & Spa
“When we arrived at the hotel, the chef and his staff were waiting for us (with a dairy-free arrival treat!) and let us know that he purchased separate cookware to prepare my daughter’s meals for the duration of the trip. She even had multiple options for dessert! When we went off property, they prepared her meals in a “to go” bag.”
@amgaetano who manages a milk allergy
PUERTO MORELOS
Azul Beach Hotel
“We visited Azul Beach in 2017, only a month after Isla’s allergy diagnosis. The host staff at each restaurant asked about food allergies as we checked in; each member of the waitstaff did the same. They were well trained and attentive, we had no issues and a wonderful vacation.”
@arianne08 who manages peanut, tree nut, and egg allergies
PUERTO VALLARTA
Hilton Puerto Vallarta Resort
“Staff is wonderful here and very accommodating to my son. It’s an all-inclusive resort but the staff is preparing safe meals for my son separately. They’re even going as far as changing the oil in fryer so my son can enjoy French fries. Many of the all-inclusive restaurants on resort ask upon making reservations if anyone has allergies. Staff seems knowledgeable and no language barrier communicating allergies to them in English.”
@katdio who manages peanut, tree nut, milk, soy, and melon allergies
PUNTA DE MITA
The St. Regis Punta Mita Resort
“We stayed here a bit ago and ate almost all of our meals at the hotel. The staff was great!”
@susie who manages peanut and tree nut allergies
Four Seasons Resort Punta Mita
“This could be the most allergy-friendly hotel we’ve ever stayed at! They go above and beyond. When our daughter mentions her nut allergy, they insist on taking precautions we haven’t even asked for! They also have insight to ask if everything for our whole family should be prepared for our daughter so that she can share our food. All the menus have legends on them calling out most allergens. My daughter had a smoothie at the pool and they made sure the blender was clean. We have stayed here before and many menus have been updated and the whole place now has many plant based menu options (if you have milk and egg allergies). We love this hotel and I can’t recommend it enough.”
@susie who manages peanut and tree nut allergies
RIVIERA MAYA
Grand Velas Riviera Maya
“Very good accommodations and had no limited menu. They would make anything and modified meals to make them allergy-friendly.”
@brandonmez who manages peanut, milk, and egg allergies
Banyan Tree Mayakoba Beach
“Our spring break trip to Banyan Tree Mayakoba was fantastic. In addition to a smaller resort.”
@betsyrinehart who manages peanut and tree nut allergies
SAN JOSÉ DEL CABO
Secrets Puerto Los Cabos Golf & Spa Resort
“I stayed here for an anniversary trip. The concierge made an allergy card for me to use during my stay. The manager at the breakfast buffet made me a fresh plate every morning. We went to the same restaurant for dinner each night because we liked it so much (Italian). There was a bit of a language barrier, but everyone on property knew about me and my allergies and went out of their way to accommodate, even using freshly cleaned blenders at the pool since most were contaminated with coconut. While the food was nothing to write home about, I’d definitely recommend this property to other with allergies.”
@tpgordon who manages peanut, tree nut, and milk allergies
Hyatt Ziva Los Cabos
“Amazing service. Chef spoke to us at every restaurant. Even walked my daughter into the freezer room to choose an ice cream or popsicle dessert she could eat. Made it so easy.”
@smomma who manages shrimp and egg allergies
Le Blanc Spa Resort Los Cabos
“This resort is a gluten-free dream! Upon check in you create an allergen profile attached to your room reservation. You can select over 80 foods you are allergic to/avoid. The resort has 7 restaurants and room service. Most of the menus have gluten-free options labeled but always speak with the manager for the night. Sometimes they can make something special or modify the menu. I was able to have French toast, pizza, shrimp tempura, sushi, tacos, nachos, toast, PB&J, pasta, bruschetta, pita bread, cookies, and more!”
@eatglutenfreeaz who manages celiac and milk and wheat allergies
One & Only Palmilla
“Very attentive, respectful, and aware staff.”
@allergylicious who manages peanut, tree nut, milk, egg, and shellfish allergies
SOLIDARIDAD
UNICO 20°87° Hotel Riviera Maya
“I have nothing but amazing things to say about my stay here (2018). I let them know about my allergies prior to booking and they reassured me it would be no problem. When I arrived, I let them know who I was, how long I was staying, and they created a Spanish-English allergy card for me. I was introduced to the head of hospitality, who spoke with the buffet chef to ensure my breakfasts and lunches were made separately. For breakfast, I stuck with some fruit (which they plated beautifully) and some bacon. For my first lunch, I got my classic chicken salad with olive oil. For the rest of the week I enjoyed some chicken tacos (they were seriously so good and I ate them everyday). For dinners, I spoke to the waitstaff and chefs and presented my allergy card as well. Each time the staff was confident in how to handle allergies. I safely ate chicken teriyaki bowls, steak with mushroom risotto, and mushroom mousse soup. The best part was that the chefs surprised me with safe desserts that they prepared specifically for me! I was blown away. I had a nut-free alegrìa, tapioca pudding, and poached pears with in house chocolate. I’m usually never able to eat dessert and this was the highlight of the trip!”
@allergydiaries who manages peanut and tree nut allergies
